Shipping

Free AUS shipping for orders over $69 (after any discounts or vouchers are applied).

For Australian orders with a cart total of under $69 (after any discounts or vouchers are applied) and/or over 3kg, the standard charges of $7.99 will apply.

GENERAL SHIPPING INFORMATION

Biogenetika takes great pride in sending your goods in the safest and most timely option available. It is very important to us that you receive your goods quickly and safely so that the quality that we work so hard to achieve is maintained and you are able to enjoy your goods as soon as possible.

Shipping is a flat rate of $7.99 within Australia if outside the free shipping conditions. Orders are processed and dispatched within 48 hours of being received and arrive approximately 2 - 12 working days from dispatch depending on the address location* (see shipping table below for full details).

State Metro Areas Regional Areas

QLD 2-3 Working days Up to 10 Working days
NSW3-7 Working days Up to 10 Working days
SA 2-3 Working days Up to 12 Working days
ACT 1-3 Working days Up to 10 Working days
VIC 2-3 Working days Up to 12 Working days
WA 2-3 Working days Up to 12 Working days
NT 8-12+ Working days 12+ Working days
TAS 2-4 Working days Up to 12+ Working days


COURIERS


We use several couriers for domestic postage. Australia Post, Fastway Couriers, Couriers Please and TNT. Australia Post is our preferred courier for most postage for outer lying and regional areas. We ALWAYS freight based on the best service in your area.


DELIVERY


Signature on delivery is required for all parcels. If the delivery address is unattended or someone is unable to sign for the parcel, a calling card will be left (generally in the post box or under the front door) with instructions for you to have your parcel redelivered or to collect your parcel from your nearest authorized center.

Biogenetika kindly requests you to inspect the parcel before signing with the courier. Should any damage have occurred in transit do not accept delivery of a parcel.

CURRENCY


All prices are listed and charged in Australian Dollars (AUD).